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Field Services Representative I
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Full-time
- Operate Water System Vehicle; maintains in clean and orderly condition; ensures that preventive maintenance is performed on scheduled basis; operate cellular phone and electronic communications equipment; report major automobile repair needs in prompt manner.
- Assist in performing the non-payment cut-off list, accurately documenting the meter reading and action performed to disconnect service (cut off, lock, or remove).
- Communicate with and provides notification to customers relative to meter readings, bills, issues, etc.
- Utilize physical and electronic maps (GIS software) to locate various streets and/or meter locations.
- Service orders consist of but are not limited to: move ins (turn on), move outs (turn off), check reads, removing, replacing or resetting meters, investigating no consumption and non-read meters, replacing lids, check leaks and conducting pre-billing verification reads.
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