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Field Services
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$25 an hour
- Ensuring all Sickness is accurately reported and return to work interviews carried out where appropriate.
- Oversee Local desktop operations (Productivity, queue management, escalations, aged tickets, shift coverage, incident/request validation, general quality, Asset Tagging and Inventory Management ).
- Ensuring all off-boarding activities take place to for both and the Client processes.
- Excellent understanding End User IT infrastructure Desktops, Laptops, Printers, Handhelds, Smartphone and industry wide operating systems and applications i.e. Windows 7/10.
- Detailed understanding of IT Infrastructure in a Corporate Environment Server/Network/Database/ Security.
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