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Field Service Technician, Montana (Medication Management)
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- Field Service Technician - Great Falls, Montana (Medication Management) Location: Great Falls, Montana At Swisslog Healthcare, Field Service Technicians are critical to our customer care and support initiatives.
- Field Service Engineers perform all Customer Support duties and responsibilities relating to Swisslog products, including preventive maintenance, corrective maintenance, warranty service, emergency service, on-call service, start-up of current systems, operator maintenance and user training, and promotion of company products and services as required.
- Provide on-demand corrective, 24/7 emergency, and paid services to customers in assigned area as required.
- Report product quality issues to assigned Senior Field Service Engineer and/or Customer Care Manager and file quality reports as directed/required.
- Maintain accountability/inventory of assigned spare parts (crash kit) and customers’ consignment inventories when inventories are contractually maintained by Swisslog.
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