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Field Service Technician II
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- Created in July 2021 as a result of combination of Kuecker Logistics Group, PULSE Integration and QC Software by private equity firm Ares Management, Kuecker Pulse Integration (KPI) is a systems integrator that seeks out leading technologies within the areas of material handling equipment and information systems and combines them with proven design and operational strategies to help improve our customers operations.
- We are equipment agnostic, and our solutions incorporate leading technologies such as mobile robots, automated storage and retrieval systems (ASRS), automated guided vehicles (AGV), goods-to-person technology, sortation, and conveyor.
- We are looking for a Field Service Technician II to perform all customer support duties and responsibilities relating to KPI products, including preventative maintenance, corrective maintenance, warranty service, emergency service, on-call service, start-up assistance, operator maintenance and user training, and promotion of company services as required.
- When not actively providing field support, our technicians will be training, preparing field activity reports, helping provide hotline customer service for problem resolution, and assisting with continuous improvement initiatives.
- Provide on-demand corrective, 24/7 emergency, and paid services to customers as required.
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