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Field Service Team Lead
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- Mazak Corporation is looking for a Field Service Team Leader to join the Field Service team at our Southeast Technology Center located in Suwanee, GA. This position will have the responsibility to support, schedule, and manage a group of field technicians.
- Effectively handles overflow phone calls/emails into service center as required
- The ability to maintain a high degree of customer satisfaction and adhere to our service management principles.
- Responsible for identifying training and development needs of your service team.
- Utilizes D365 for scheduling and detailed documentation of services records
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