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Field Service Representative
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$34 - $36
- Description:Under the general supervision of the Field Service Supervisor or Manager, installs, maintains and repairs Company supplied equipment at customer locations.
- Installs, repairs and maintains Company products at customer •75% Travel and ability to obtain •Balance of time spent between home and •Provides technical assistance to customers and Company departments, including parts, technical questions, and some application support.
- May assist with preparing quotations or RMAs•Complete Workorders and Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials charges, and policy.
- Maintain notes and in the customer service database (ServiceMax).
- Requirements:•Ability to effectively and professionally deal with customers and co-workers as evidenced by two or more years of customer service-related experience.
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