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Field Service Production Technician
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Full-time
- The position manages a territory assignment of primarily high volume production machines with a high degree of troubleshooting ability and is capable of handling both the hardware and software associated with these units.
- Specializes in the repair of high-volume segment 5 and 6 as well as wide format
- Utilizes all resources to achieve targeted performance results including both internal and manufacturer
- Effectively executes territory management, administrative, call management, and escalation procedures
- Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional
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