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Field Service Manager
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- In conjunction with the Regional Service Manager (RSM), the Technical Service Supervisor (TSS) provides leadership and supervision to all assigned team members.
- Serve as primary escalation point for the region and liaison to internal/external subject matter experts.
- Provide input to the RSM regarding employee development, training, performance, etc.
- Provide OJT and assistance to technicians as needed.
- With the RSM, review regional KPIs and develop action plans to address areas below goal.
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