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FBI Data Analyst (ITID)
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- The Data Analyst supports the Information Technology Infrastructure Division (ITID), Collaboration and Identity Services Section’s (CISS) Mobility Program Office (MPO) and is a part of the Telecommunications Expense Management (TEM) team.
- The objective of this team is to provide program management of enterprise managed smartphones, tablets, and other mobile telecommunications support services to classified and unclassified FBI enterprises.
- Support mobile device users on a daily basis, using the FBI designated ticketing application to view, track, and update service desk IT tickets that concern mobile telecommunication services and devices.
- Streamline data merging techniques and data analysis tool sets with expertise recommendations using the FBI designated database and reporting system(s).
- Validate data integrity when processing orders, reconciling vendor invoice charges, and FBI inventory control.
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