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EUC - Remote Desktop Support - L2
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Full-time
Remote
- VideoConferencing/Projector/Printer basicstroubleshooting Overseeing receiving, distributionand asset inventory Adhere to all warehousing, handlingand shipping legislation requirements Perform support for applicationcertifications and deployment for endpoint software.
- Laptop and Desktop support admin with PC cycle and IMACD experience Including the inventory managementof new and redeployable assets.
- Asset management (Asset tagging or scanning,updating the Asset database with all changes performed or reported to maintainup to date and valid data in the CMDB) PC configuration of new andredeploying (used) PCs in inventory.
- Including domain joins, copying/reloadingof data, profile creation, adding printers, network & wirelessconfiguration, reinstallation of software, applying patches, post installationvalidations of all activities, end user training of any new hardware/software/etc Data wipe and recycle of retired PCs followingdisposal procedures and legal hold guidelines Provide IT training to New Hires.
- IT training includes standard pc set up items such as bitlocker passwords, PC break/fix support.
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