Yes & Companies Llc

Company Culture & Core Values:Terra West Management Services' primary goal is to provide excellent service to both internal and external clients by living through our Core Values.. Our culture and business thrives when each team member works positively, cooperatively and respectfully with every person we come in contact with.. In addition to performing the essential functions of the position, our ideal candidate would contribute to the cultural health and overall success of the company by identifying with and promoting our Core Values.

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﻿<p>Company Culture & Core Values:Terra West Management Services' primary goal is to provide excellent service to both internal and external clients by living through our Core Values. Our culture and business thrives when each team member works positively, cooperatively and respectfully with every person we come in contact with. In addition to performing the essential functions of the position, our ideal candidate would contribute to the cultural health and overall success of the company by identifying with and promoting our Core Values.Essential Functions:Process resale disclosure certificates and statements of demand via a third party disclosure softwareProcess closing title paperwork by closing and opening new owner accounts, both resale and new saleCommunicate with title companies and customers by phone and email regarding pending escrow transactionsCommunicate with Management Team on expiring or expired documents that need to be updated in third party disclosure softwareProcess pre-collection courtesy notices and collection notices in accordance with all homeowners association collection policy requirements and established deadlines; maintain homeowner recordsVerify account information using County websites, bankruptcy records, and other additional verification sitesTroubleshoot customer concerns and inquiries according to specific homeowner association governing documents and collections policiesCommunicate with owners regarding accounting disputes, payment plans, account histories and other issues as requiredPost and deposit payments to owner accounts (owner, title, collection agency)Account balancing and reconciliationData entryOther duties as assignedCore Competencies:To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position:Attention to detail and accuracyStrong interpersonal skillsExcellent communication skills, both written and oralOrganizational and problem-solving skillsAbility to communicate with various levels of the organizationRequirementsMinimum Qualifications:At least one year Customer Service and/or administrative experience in an office environmentIntermediate knowledge of Word, Excel, and OutlookAbility to navigate county and government websites a plusWork Posture Requirements:Sitting: ConstantlyStanding: FrequentlyWalking: FrequentlyDriving: N/ABending (from waist): FrequentlyCrouching (squat): RarelyKneeling: OccasionallyCrawling: N/AClimbing (stairs): N/AClimbing (ladder): N/ATwisting: N/AReaching: RarelyWrist Motion: OccasionallyCarrying Requirements:Items Carried: N/AMoving/Lifting Requirements:Items Moved/Lifted: N/AMoving/Lifting Levels/Heights:Floor: N/AKnee: N/AWaist: N/AChest: N/AOverhead: N/APush/Pull Requirements:Item Name: N/AEnvironmental Conditions:Inside/Outside: NoHot/Cold Temperatures: NoWet: NoNoise: NoPower Equipment: NoTraffic Hazards: NoChemical Hazards: NoHeights: NoDust: NoClose Quarters: NoFumes/Odors: NoEEO/Drug Free Workplace#J-18808-Ljbffr<p>by Jobble</p>

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