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Enterprise Technology Support (ETS) Engagement Specialist
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- Job Summary: Reporting to the Enterprise Technology Support (ETS) Engagement Specialist Team Lead, the ETS Engagement Specialist will partner with applicable ITS, Central Office, Schools, and Strategic Vendors to support the i+Innovate CPSTM Program, a professional development/training program, with the goal of advancing the use of technology within CPS classrooms (and other like programs as needed).
- The ETS Engagement Specialist will provide teachers with support ranging from one-on-one instructional support to team, grade-level, and whole-school professional development planning and facilitation regarding technology usage.
- The ETS Engagement Specialist will also serve as a School Customer Liaison between ITS and Schools.
- The ETS Engagement Specialist will be held accountable for the following responsibilities: Design, train, and support the use of GSuite and key Google applications across all device platformsAssist End Users in a variety of ways in order to optimize the educational return on the district’s investment of devices and related software tools and apps.
- Train end users on particular device management tools, for example: GoGuardian, Google Classroom, Apple Classroom, JAMF Pro, and Apple School Manager (ASM).
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