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Enterprise Client Success Manager
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Full-time
- Job Title: Enterprise Client Success Manager
- Due to extensive growth, our client is looking to recruit an experienced Client Success Manager
- Reporting to the COO, This technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions.
- You will monitor clients through analysis of data, networking with internal teams and providing insights on client-to-business interactions and improvement of the quality of the customer experience through product support and handling customer complaints and feedback.
- The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction.
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