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Enrollment Facilitator - Part Time (24 Hours / Week)
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$20.9 an hour
Part-time
- Serves as the initial customer service contact for Student Services: Assess student needs and provide direct assistance to students in helping them to apply to the College, enroll in class, collect documents, process payment, apply for funding, and help them understand the appropriate forms, processes and procedures for all areas of Enrollment Services.
- Address Student Financial Services questions (I.E. student payments, payment plan enrollment, general financial aid and veterans questions).
- Provide information to students, parents, staff, and general public in person, via telephone, US mail, and on-line using extensive knowledge of FERPA, College policy, State, and Federal Regulations.
- Registration: Process enrollments to student records for all in-person, mail-in, email and contract classes; maintain daily log files and records regarding individual student academic record, process official transcript requests, process receipts and mail to students.
- Oshkosh Campus: Provide academic counselor and students' advisors support, student life activities, assist staff with PeopleSoft related issues, set up new student orientations, responsible for banking duties, liaison to Financial Aid and Student Employment Services on Oshkosh campus and first contact for visitors and vendors.
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