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Engineering Technical Support Specialist
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Full-time
- The Technical Support Specialist is responsible for providing field support for company products throughout and beyond the sales cycle.
- This role involves working in tandem with the engineering and sales departments to deliver outstanding service to the company's diverse client base.
- The specialist is tasked with helping customers navigate any challenges, complications, or issues that may arise with any of the products or systems.
- The ideal candidate for the Technical Support Specialist position should possess exceptional analytical and communication abilities, a comprehensive understanding of hardware and software systems, and robust problem-solving skills.
- They should be capable of swift thinking to devise solutions that align seamlessly with our customers' needs and expectations.
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