Endeavor Communications Corporate

Welcome to Endeavor IT, where innovation sparks, hearts beat with care, and teamwork reigns supreme!. Brace yourself for a workplace where bold ideas take flight, empathy fuels our actions, and collective effort propels us to extraordinary heights.. Network Technician installs, maintains, and troubleshoots various types of workstations, end-user devices and network environments.. Support structured cabling and technology services installations as needed. Knowledge of structured cabling and technology solutions industry

network technician

About Our Company Welcome to Endeavor IT, where innovation sparks, hearts beat with care, and teamwork reigns supreme! Our dynamic company is fueled by three electrifying values: Take Initiative, Care Deeply, and Endeavor Together. Brace yourself for a workplace where bold ideas take flight, empathy fuels our actions, and collective effort propels us to extraordinary heights. Join the excitement at Endeavor IT, where every moment is a thrill and success is our ultimate adventure! General Summary Network Technician installs, maintains, and troubleshoots various types of workstations, end-user devices and network environments. Assists in recommending and implementing new end-use devices, network changes, upgrades, patches, along with new applications and equipment. This individual shall work in conjunction with Engineers and the Sales team to perform site walkthroughs and consultations as needed. Provides technical support and guidance to internal and end users. Addresses trouble tickets and work orders to the satisfaction of the client. Essential Job Functions <ul><li>Troubleshoot, diagnose, and repair client’s hardware and software issues</li><li>On-site installation, configuration, and upgrades to client’s hardware and software</li><li>Complete warranty repairs as well as provide technical recommendations to clients and sales personnel</li><li>Execute formal and informal technical training for clients</li><li>Ensure trouble tickets and work orders are completed to the satisfaction of the customer within the allotted service times</li><li>Support structured cabling and technology services installations as needed</li><li>Improve technical skill level through active development</li><li>Coordinate and communicate with service department personnel and technical team members to produce optimum results for clients and Synergetics</li><li>Manage workload, service call closure and timesheet on a daily, weekly, and monthly basis </li></ul>Knowledge, Skills And Abilities <ul><li>Knowledge of structured cabling and technology solutions industry</li><li>Knowledge of company products and services</li><li>Knowledge in various technology solutions and support</li><li>Knowledge in computer hardware and software troubleshooting</li><li>Skilled installing, repairing, and maintaining computing and network equipment</li><li>Skilled using mechanical and electric power tools</li><li>Skilled analytical thinking and problem solving with the ability to work independently and make sound decisions</li><li>Ability to communicate with co-workers and various business contacts in a professional and courteous manner</li><li>Ability to manage workload and close out service calls in a timely manner</li><li>Ability to pay close attention to detail</li><li>Ability to evaluate, test and repair sophisticated equipment</li><li>Ability to effectively function as a team player </li></ul>Education /Certifications <ul><li>Associate degree in IT or related field required</li><li>1+ years’ experience in a technology field required </li></ul>Required Certifications <ul><li>Entry level certifications such as MS/AZ-900, CompTIA A+, Network+, etc. </li></ul>Benefits we offer! <ul><li>401k with 100% match up to 6% employee contribution</li><li>Medical</li><li>Dental</li><li>Vision</li><li>Employer Paid - Life Insurance - 3x your salary</li><li>Employer Paid - Long-term Disability</li><li>Employer Paid - Short-term Disability</li><li>Employer Paid - Access to financial planning services</li><li>EAP </li></ul>Compensation $50,000 - $55,000 This position is for placement in our Mississippi Delta area and is typically an on-site, customer facing/from home-dispatched position! Come Join our team Today!

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