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End User Service Engineer
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Full-time
- Reporting to the IT Manager, the IT Support Engineer - is responsible for troubleshooting a wide variety of technical issues, ranging from network connectivity, warehouse, and manufacturing equipment issues.
- Build relationships with manufacturing engineering, manufacturing, and plant management teams by spending time on the manufacturing floor to learn their workflows to effectively assist with technical issues when they arise.
- 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP is mandatory
- 4+ years of experience in PC repair, troubleshooting, deployment, and liquidation
- Willingness and flexibility to work rotational and/or on-call shifts to provide support to sales, fulfillment, and manufacturing operations that run 24/7
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