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EHR Support Analyst
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Full-time
- PurposeThe IT Clinical Support Specialist performs electronic health record, electronic dental record and electronic practice management end user support, application training, workflow design/development, project implementation, and documentation.
- Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More!
- This position is eligible for the Staff Referral ProgramKey responsibilities: Provide daily support for Epic electronic health record, practice management, and electronic dental record application support and training for end users.
- Provide support for ancillary systems associated with delivery of Epic to our customers (Citrix sessions, access troubleshooting, user account administration and support).
- Setup user accounts and provider credentials in Epic. Respond to user level and configuration/build level support questions related to Epic. Ensure that clinical content meets HIPAA regulatory and compliance requirements.
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