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EAP WorkLife Analyst - Medicare
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$40.9 an hour
Full-time
- Fully Remote ANYWHERE within the continental U.S.
- The WorkLife Consultant (WLC) is part of the WorkLife Team and provides education about community resources, resource needs assessment, and community and/or national referrals to a variety of customers for a variety of needs including childcare, elder/adult care, and basic/everyday needs.
- The most frequent requests received are for emergency financial, housing, childcare/children with special needs, elder/adult care, and health related needs.
- Works in an inbound and outbound call center environment and completes outbound phone calls and research
- 1+ year(s) of experience educating individuals/families on various community resources, and locating and referring to community resources (i.e., elder care resources, food assistance, transportation, housing, rental assistance, support groups, human services resources, etc.)
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