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E Communications Deputy Director
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- Ensures proper receipt, dispatch, and handling of emergency communications transactions; monitors staff dispatch activities for quality assurance and accuracy; observes actions of call takers, dispatchers and supervisors several times per day; reviews statistical data, daily shift reports, and audio playbacks of calls; and reviews Case Evaluation Reviews.
- Provides technical consultation to Computer-Aided Dispatch and radio team; and ensures adequate training, professional/personal development and evaluation of E911 Communications staff.
- Assists the Emergency E911 Communications Director in preparation of departmental budget; conducts statistical and operational analyses and develops recommendation for assigned budget; monitors expenditures; and reviews budget impact of E911 staffing levels.
- Coordinates services with various agencies, such as Innovation and Technology, Police, Fire, Sheriff, Marshal, Animal Enforcement, and County Emergency Management services in addition to the news media and the general public.
- Oversees process of receiving, logging, producing, and distributing Open Records requests; and collects E911 call data for use in short and long-range strategic planning.
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