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Dispatcher - Sales And Customer Service Combo
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Full-time
- The role is responsible for dispatching with sales who also directs technicians that conduct environmental surveys, inspections, and assessments at residential and commercial properties, take environmental samples in representative areas of concern, deliver samples to an environmental testing lab for testing, and complete other related duties to the job.
- Onboard and assist in training new field employees in the dispatch team
- Handle and bring to resolution any complaints related to field technician performance or practices by working with the management team
- Inventory, keep track and keep charged all backup and office-based Field Tech Equipment
- Point of contact for cell phone, laptop, or other equipment issues and/or challenges, as well as IT issues
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