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Director, Service
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Full-time
- Country: United States of AmericaLocation: CAI22: Carrier - Indianapolis 30 S Meridian St, Suite 500 , Indianapolis, IN, 46204 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.
- About this Role:The Director of Service is responsible for leading the North American Residential, Ductless, VRF and Light Commercial Service organization and providing overall technical support of our products.
- This role will work closely with engineering, quality, manufacturing, and product management to improve the ease of installation and service of our products, ensure technical product support, identify quality VOC improvements, and drive warranty cost reduction.
- Foundational skills for this role include project management, public speaking, talent development, working independently, and general business management skills.
- Ensure installation, service and retrofit scenarios are addressed and improved through new product designs.
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