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Director of Telecommunications
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- Reports to: Vice President of Operations
- In addition to topping 50,000 911 transports annually, specialty contracts include some of the top medical facilities in the state, Fenway Park, Warrior Arena, and the TD Garden.
- Establish and ensure positive working relationships with public agencies, EMS Agencies, area hospitals, clinics, community health departments, regulatory entities, and allied organizations.
- Extensive knowledge of ambulance call center operations, including but not limited to CAD, incoming call-taking, and emergency and nonemergent dispatching.
- Experience with PSAP, EMD, and Priority Dispatch.
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