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Director of Strategic Accounts & Managed Services
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- This includes managing, developing and partnering with Studio Directors to achieve contractual and operational goals, as well as building relationships with client-side in-house agency leaders.
- Areas of impact include profitability, team engagement and retention, operational efficiencies, new business development and client relations.
- Independently address Client and Studio Manager concerns with minimal escalation
- Partner with studio director and MIA leadership teams to develop employee engagement and retention programs
- Presentation development and delivery at professional development events or other speaking opportunities (e.g., Beyond the Creative, Creative Manager Boot Camp)
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