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Director of Front of the House
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- Location The St. Regis Chicago, 401 East Upper Wacker Drive, Chicago, Illinois, United States
- Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area.
- Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge.
- Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
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