Conduent Business Services

Road User Charging programs include technical or non-technical customer support, transaction processing , payment services, product management for transportation payment services.. This role is for Transportation/Roadway arena and be able to show your direct involvment of this industry.. Roadway/Transportation direct involvment of this industry. Inspires people and teams to optimize career growth, employee engagement and performance.. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

director of delivery

**Director of Delivery - Road Usage Charge/Tolling** CAROUSEL_PARAGRAPH * United States; Newark, New Jersey * Customer Support & Administration * 53365 ** Share Job** ** Job Description** **About Conduent** Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Job Description** Director of Delivery in Transportation - US East Coast Day in the Life Provide day to day oversight for Back Office Systems (BOS) for our Road User Charging business . Road User Charging programs include technical or non-technical customer support, transaction processing , payment services, product management for transportation payment services . Leading the delivery of the customer contract and relationship as a strategic partner to meet contractual obligations and provide best in class service delivery. Driving contractual performance measures and operational profitability. Overall function/account governance and adherence. This includes oversight for all client deliverables and activities, manage profits and loss, and internal governance. This role is for Transportation/Roadway arena and be able to show your direct involvment of this industry. Required Must Have Tolling experience P&L (P/L) Management People Management Roadway/Transportation direct involvment of this industry Highly Desired/Preferred PMP Road User Charge Project Management in Transportation arena Basics Achieves goals through the work of others. Defines KPIs and operational priorities in line with customer priorities and organizational metrics. Management responsibilities include performance appraisals, pay reviews, training, and development for three or more employees. Requires broad technical expertise and company/industry knowledge in Transportation and Road Usage Charging. Accountable for functional, operational and/or program management. Provides leadership and direction through managers. Management responsibilities include hiring & terminating decisions, performance appraisals, pay reviews, training, and development for three or more employees. Develops functional or departmental business plans and contributes to the development of business strategy management. Decisions are guided by area strategy and priorities. Knowledge/Business Expertise/Impact Road Charging technologies and product understanding of transportation business space. Applies broad industry and commercial awareness to drive financial and operational performance in own and related areas. Impacts business results of own area in the short and long-term, with potential impact on the company. Guided by business area strategy. Leadership Leads through subordinate managers. Executes business plans and may contribute to the development of area strategy. Problem Solving/ Interpersonal Skills Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment. Negotiates and influences the opinions of others within the business unit and in external organizations, exercises sensitivity to the audience. Responsibility Statements Assess, identifies, and evaluates current state of the business to set the pace and direction of business strategy opportunities. Contributes with development of organizational policies and ensures its compliance. Develops the definition of the business strategy along with the clients and the upper managers. Pro-actively identifies, defines, and solves the most complex problems that impact direction of the business. Leads the overall business unit performance and client relationship. Leads innovation and efficiencies of key business opportunities to drive organizational growth. Inspires people and teams to optimize career growth, employee engagement and performance. Ensures continuous improvement on targeted performance measures and Key Performance Indicators KPIs to facilitate key business objectives. Performs other duties as assigned. Complies with all policies and standards This opportunity is East Coast remote only. #transportation #roadusagecharge #newjersey #eastcoast #conduent #tolling #leadership #directorofdelivery #directorjobs #roadchargingtechnology #pmp #peoplemanagement #pnl #p&l **Closing** Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: . You may also . *At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.*

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