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Director of Client Services
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- The Director of Client Services serves as the lead and chief advocate for all of the agency’s accounts and the Client Services department team members.
- The role requires strategic thinking, strong leadership capabilities, clear communication, and a sharp eye for detail.
- This position requires prior agency experience and expertise in scoping, pitching, executing and leading initiatives related to branding, advertising, digital marketing, and website development.
- The Director of Client Services oversees the management of all accounts and billing with the goal of satisfaction, retention, and expansion of all clients.
- The role provides strategic guidance for growth and development of the Client Services department team members and actively identifies ways to improve process and efficiency.
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