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Director of Client Relationship Management (CRM)
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- Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets.
- From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
- Ferguson is currently hiring for a Director of Client Relationship Management.
- This role will serve as the Business Owner (i.e., Salesforce) and voice of field leadership within the enterprise to drive adoption of CRM system technology and ensure accountability with business leaders.
- The Director will serve as a pivotal liaison between their own team, Digital Engineering, and Digital Commerce, acting as the central point of contact to clarify questions, reach consensus, and provide guidance to drive CRM business decisions and prioritization.
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