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Director of Client Development, Maison Madison Flagship Boutique
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$106,374 - $177,290
Full-time
- This position will report to the Managing Vice President, New York Region and will work collaboratively with the Sales Team and the Customer Development and Client Relations Management (CDCRM) Team to support the client experience in a fast-paced, luxury environment.
- About the Role: Develop a client development strategy for key customer segments of Maison Madison in partnership with the corporate Client Development and CRM teams Review client segmentation to measure progress in client development through client visits and non-leather spend Collaborate with auxiliary food services groups for Madison ensuring the hospitality team is able and consistent with delivering the best client experience possible.
- Budget Responsibility: Yes: Responsible for establishing and adhering to Client Services budget Decision-Making Responsibility: Yes: Including, but not limited to, policy interpretation, approving best course of action for team growth, exceptional client experiences, and directing all Greeter/Host responsibilities for the Flagship.
- At Hermès, our actions for sustainable development and corporate social responsibility are founded in values
- passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects.
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