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Director, IT Operations
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- The Director of Enterprise Systems Support shall be a systems support resource regarding the selection, implementation, optimization, maintenance and support of systems supporting Peter Millar's information systems.
- The position needs to be familiar with the latest database, software development, and cloud technologies as well as have in-depth knowledge of the latest technologies, processes, enterprise ticketing and service optimizations.
- Leading a team of Support Technicians finding inefficiencies and drive process improvement to enhance the productivity of all Peter Millar assets.
- Organizational management, planning, and implementation (including staffing, employee development, and budget)
- Define and communicate service level agreements, and resource allocation to executive team, department leads, support staff, and end users.
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