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Director, Information Technology / Engineering, P & C Claims
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- As a dedicated Director, Information Technology/Engineering in P&C Claims, you will be part of Claims IT leadership team, lead two high performing Claims IT teams in USAA's Phoenix Office and will work with Guidewire Claim Center, AWS, Java, Kafka, Docker and other latest technologies to design, deliver key member and MSR applications.
- Builds and oversees a team of employees for assigned technology support area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
- Works across multiple functional areas and influences future business strategy to be able to best utilize available technology support functions as well as future ones.
- Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of technology support services to meet those needs.
- May provide oversight of vendor management activities including service agreements, staff augmentation and technology contracts.
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