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Director End User Experience
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- Director in the field of Information Technology to oversee the day to day operations of Field Service, IT Service Desk, End User Computing, Mobility and IT collaboration on a Global level.
- Lead global teams providing IT service desk and technical end user support.
- Drive service desk efficiencies, ITIL, and continual process improvement across the IT organization
- Stay current in end user support, management, technologies, sourcing, compliance, policies and procedures.
- Own and manage Hardware and Software Vendor management for vendors that play in this space (Microsoft, Lenovo, ITS, etc
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