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Director, Customer Experience (Remote)
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- Remote / Marketing
- Mineral brings together the best of two HR and compliance powerhouses: ThinkHR and Mammoth.
- By combining certified HR experts with tech-enabled tools, Mineral takes the guesswork out of HR. Our innovative platform is a one-stop resource for small businesses, filled with everything they need to tackle even the trickiest workplace issues with confidence.
- You will help drive achievement of goals for customer adoption, usage, and satisfaction with our products and services as well as our impact measured through Net Promoter Score (NPS).
- Together with the Product Management, Marketing, Sales, Engineering, Advisory and Support teams, you will drive cross-functional collaboration to ensure positive customer outcomes.
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