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Director, Area Operations - Exciting Opportunity for Michigan Relocation SIGN on BONUS INCLUDED
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- This position report to the Assistant Vice President, Management Hospitality and is responsible for executing and ensuring accountability of the company's performance metrics, policies, and practices.
- We will ONLY consider residential multifamily experience (not mobile home/manufactured housing management); Sign On bonus included*
- Represents the voice of our residents by responding to their needs and implementing changes that positively impact their living space; improves our customer service programming and ensures policies and procedures that are implemented support associate empowerment and resident satisfaction;
- Reviews and approves monthly and quarterly incentive plans in a timely manner for Property Management associates; addresses employee relation needs through action planning and coaching;
- Analyzes market conditions, occupancy trends and competitive pricing with the ability to adjust and implement new market rents, renewal rates, retention programs and leasing incentives;
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