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Direction of Operations
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- Director of Operations
- Reporting to the VP, the Director of Operations serves as the local Branch’s temporary senior leadership in times of leadership vacancy, as well as overseeing process and system improvement projects, as needed by the VP.
- Responsible for ensuring safe and effective delivery of client services.
- Monitors AR to ensure AR department is utilizing consistent and effective strategies for timely billing and collections.
- Oversees branch performance to meet targeted revenue, hours, census, and EBITDA goals.
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