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Dir. Ticket Operations & Development (CDI)
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Full-time
- The Director of CDI Ticket Operations & Development will provide strategic and DBA leadership for all properties, staff, and products from a central location at Churchill Downs Racetrack.
- As a team member of the Ticket Operations department, ensure that the ticketing system is functioning for property needs for events, tickets, pricing, access control, online features, and reporting.
- Ensure ticketing system and digital interfaces match necessary blueprints while meeting digit, resale, and Ticketmaster Host restrictions.
- Manage user permission and creation for various technology applications such as Ticketmaster Archtics and TM1.
- Subject Matter Expert for all Ticket Operations applications, create internal and external facing how-to guides, update the guides as critical functionality changes, provide education training courses and quick hit communication updates as necessary.
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