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Digital Center Customer Service Representative
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Full-time
- Responds to incoming fax transmissions and emails; transmits fax communications under the direction of Hiossen Sales Management or their designees; provide product information to customers in response to telephone inquiries.
- Processes Product Orders on a daily basis, in accordance with Hiossen policies and procedures, including pulling stock from warehouse; scanning bar codes and performing related order processing duties in support.
- Requires proficiency in use of MS Office (Word, Excel & Power Point); Pipeline, ERP system and other applicable Hiossen software and systems, as required.
- Maintains knowledge of Hiossen bar code system in conjunction with ERP system and other tracking procedures.
- Dental Lab or Dental Assistant experience preferred
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