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Desktop Support Technician - Onsite
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Full-time
- Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
- Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
- Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
- e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
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