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Desktop Support Technician
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- As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from store employees, pharmacy, regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems,and Photo.
- Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues.
- You must have a quiet, private work area with a closed door.
- Dependent and child-care arrangements must be made as if you were onsite.
- You must have a secure internet connection with a speed of 150 mbps in order to work from home.
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