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Desktop Support Technician
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Full-time
- eBay is looking for a highly talented individual to join its EUS team.
- This person will split their time (50% and 50%) between Tier I Virtual Chat support and Tier II Onsite Desktop Support.
- Tier I Virtual Chat support consists of helping internal eBay users via a Chat channel and supporting/troubleshooting their technical issues.
- Day-to-day support operations for the end user in various support methods o Chat Support o Lounge Support o Remote Support o Onsite Support
- Resolve issues confidently and quickly in an walkup IT lounge environment or remote chat sessions
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