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Desktop Support Technician
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- Strong hands on experience needed on end user support for Windows PC and Mac related issues.
- Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
- Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
- Ability to follow technical guides for imaging and configuring new pcs.
- Well versed in note taking and gathering information on issues for ticket in Servicenow.
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