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Desktop Support Lead
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Part-time
- This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution.
- Strong hands on experience needed on end user support for Windows PC and Mac related issues
- Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
- Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager
- Ability to follow technical guides for imaging and configuring new pcs.
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