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Desktop Support Analyst
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$68,000 - $78,000 a year
Full-time
- The Desktop Analyst delivers primary 3rd level support to the user community.
- Analysts are responsible for the day-to-day desktop systems deployment, maintenance and support.
- Responsibilities: Install, configure and troubleshoot desktop and laptop hardware, peripherals, operating system and firm business software.
- Troubleshoot client side network connectivity issues both hardware (NIC/cabling) and software (application connectivity to servers/Internet).
- Configure and troubleshoot both HP network class and local printers.
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