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Deskside Support
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- Position Overview : Field Services Support is responsible for providing technical support and assistance, focusing on desktop, laptop, and peripheral device installation and troubleshooting within our manufacturing and corporate facilities.
- hands-on technical support and troubleshooting for desktops, laptops, printers, scanners, and other peripheral devices used in the manufacturing environment.
- promptly to IT support tickets and service requests, ensuring timely resolution of issues to minimize downtime.
- informed about emerging technologies, industry trends, and best practices in deskside support and manufacturing IT to contribute to continuous improvement initiatives.
- as a deskside support engineer or similar role, preferably in a manufacturing environment.
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