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Deployment Support Engineer
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$45,000 - $50,000 a year
Full-time
- Deployment Support Engineer - DC-VMD (Metro Area) Job Location : DC Metro Area Type : Full time, Mon-Fri Salary: $45,000-$50,000 annually Start Date : Immediately Clearance Required : None Job Summary The Deployment Support Engineer for the Integration team plans and supports new system installations, software and hardware upgrades, and other onsite services.
- They are the first point of contact for users who require support for their PCs, laptops, and mobile devices.
- The role is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as for individual and organizational success.
- Basic experience with Office 365 administration and support Hands-on experience configuring desktop and laptop hardware (installing RAM, replacing batteries, etc).
- Excellent communication and customer service skills Must have reliable transportation and clean driving record Prior MSP experience a plus Microsoft and other technical certifications are a plus Experience with ConnectWise Manage and ConnectWise Automate a plus Physical Demands While performing the duties of this job, the employee must be able to talk, listen and speak clearly on the telephone.
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