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Denovo Financial Center Manager
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- As a De Novo Financial Center Manager (DFCM), you are responsible for representing Fifth Third Bank within the communities we serve to create a positive brand perception and actively engage to build relationships inside/outside the walls of the financial center.
- Coach, lead by example, and enable team to continuously develop in role while leveraging our consultative sales and service model providing an excellent customer experience.
- Include One Bank partners as part of hosting financial and community events while also giving direction and oversight to the sales and service support, daily operations, staffing needs, etc.
- Demonstrate and maintain a working knowledge about Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team, focusing on Next Gen experiences and De Novo Business Development Model.
- Deliver exceptional customer experience through show coaching and equipping the team on how to navigate the use of tech tables, tablets, relaxed seating, and free flowing-transaction booth to promote customer comfort with the financial business.
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