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Deduction Specialist
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Full-time
- MissionThis role is to obtain supporting documentation to research and resolve customer deductions and chargebacks for respective customer base.
- ObjectivesObtain supporting documentation to research and resolve outstanding customer deductions/chargebacks.
- Includes working closely with customer directly, sales, brokers, finance, customer service, or supply chain.
- Identify and properly assign reason codes to customer deductions for credit reporting and performance metrics.
- Prepare chargeback notices/documentation for distribution to customer and/or credit specialist for collection.
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