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Datacenter Transformation Engagement Manager - ServiceNow
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- Job Title: Datacenter Transformation Engagement Manager, ServiceNow
- As a member of our Cloud and Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful deployment of ServiceNow solutions to a customer, acting as the primary customer contact for services, proactively handling any issues arising, providing status reporting to leadership and project sponsors and maintaining high levels of customer satisfaction and project profitability.
- The Transformation Engagement Manager will often be placed on engagements of a more complex nature, requiring advanced abilities in program management, and communication skills.
- Ideally HRSD (Employee Center) as well as ITSM, CMDB, ITOM, ITBM, CSM and integrations
- Benefits like adoption assistance, surrogacy, and cryopreservation
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