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Data Center Technician 1
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- DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
- The Data Center Technician I provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems.
- As a member of the Operations Team, the Data Center Technician I will handle trouble tickets and remote hands requests from creation through resolution.
- Data Center Technician I will assist with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber.
- Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues and guide both internal and customer compliance to our security standards.
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