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CX Designer
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Full-time
- Twenty Bridge is looking for a Customer Experience (CX) Designer.
- As a Customer Experience (CX) Designer, you will be responsible for enhancing the customer experience across key touchpoints of the client's products and services.
- The objective will be to ensure a holistic and customer-centric approach to our client's services.
- Partner with business owners to translate constituent insights into experience improvements with detailed requirements; work with project and product management teams to manage experience improvements through launch and ongoing optimization.
- Provide ongoing measurement and ROI analysis to track the impact of experience improvements on constituent and business outcomes.
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